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Claims Process

  • Claims Reporting:
    • We implore all our clients to report ALL claims immediately irrespective of how minor it might appear.
    • Most policies allow 30 days from the date of the incident/accident or the date the matter was made known to you, however the claims notification condition in your policy must be understood to prevent late reporting as this may give the insurer the right to reject you claim.
    • ┬áThe following types of claims must be reported to the Police Station that services the community in which the incident/accident occurred
      • Burglaries
      • Thefts
      • Motor Vehicle Accidents
    • All Fire losses must be reported to the Fire Department that services the community in which the fire occurred.