It is the duty of the Employee Benefits Team to deliver proactive service, always anticipating the needs of the client. Our service is second to none, in the areas of market negotiations, plan design, administration & management, placement and professional advice given to our clients. Our clientele includes self-employed individuals, associations and groups from Corporate Jamaica.
At MGIB, the Employee Benefits team negotiates with the entire insurance market to obtain the most satisfactory benefits, competitive rates and terms of coverage, providing updates on market conditions and developments in the healthcare sector. We cater to the needs of our clients by designing a plan that best suits your respective employees. We also provide our clients with reports that inform on usage trends.
Addressing the concerns of our clients and resolving members’ issues is key in our daily operation. We guide the client through the terms and conditions of their Insurance Contract, arrange staff seminars and health days focusing on the promotion of wellness along with the insurer with a view to keeping the staff educated on the operation of their employee benefits program. We also conduct scheduled visits on a quarterly basis, or as needed.
CLASSES OF BUSINESS
Our expertise is in the following classes of insurance:
We take pride in our approach to claims services as we settle our claims in a very coordinated manner. Employee Benefits has become an integral part of risk management because of frequency of on the job injuries and resultant expectation of employees. To ensure a seamless/complementary benefit structure and efficient claims management system, the Employee Benefits Team uniquely approaches claims settlements by coordinating benefits between Group Personal Accident, Group Life, Employers Liability and Health Policies, which results in the reduction of direct cost to employers while maximizing levels of compensation from these policies for employees. Offshoot of this is that it raises the levels of staff satisfaction making the work place a happier one.
Our claims services also include delivering sound advice on claims to our clients, reporting claims, acting as an advocate for our Clients in any dispute resolution, expediting the settlement of claims and tracking them to ensure that the industry standard is adhered to. We also conduct a quarterly analysis of our clients’ claims utilization geared towards educating our clients and reducing health care costs for the new policy year.